The choice to divide between banking or entrepreneurship is personal but the benefit inherit in either choose, cannot be talked down.
Banking is more or less fun to reckon with, many that have ply the road can testify the resultant effect. It is a career that could be explored by finance oriented students. The aim is to deepen on finance after taking a course on it in school or any tertiary institution. Again a banker has the opportunity to work out a finance pool for investors to create wealth through the grants of credit facilities or performing loans under the approved loan policies of the financial institution in question. The wealth could be created in the long or short run depending on the security market such a banks is trading its instruments.
As a banker you will be exposed to several friendly user banking applications and policies or procedures intended to treat the numerous banking customer transactions in volumes on real time.
You will also have the opportunity to relate, interface and interact with the different banking customers. Some maybe irritating while others could be fun to relate with. Do not worry about the hostile customers you might had to deal with because the management of financial institutions are fully aware of such situations hence provisions are made for training and retraining of staff on customer banker relations as well as meeting and surpassing customers need or expectation.
As a banker, provisions are also made by the institution in terms of wardrobe allowance to carter for your looks. That is, well tailored trousers and sleeves, skirts and blouse, suits and designers, shoes and ties. Allowance are also cut out for transfer cases.
Bankers are often viewed and trained as professionals on the job and in handling complaints or difficult customers. A banker is equipped with “clear and polite ways to turn down customers request without hitting their anger buttons.”
One of the plain and most regarded aspect of banking is ‘etiquette or courtesy,” most times as a banker you are trained on the expected job attitude to either internal or external customers.
Corporate Attitude in the Bank:
- do not chew gum while attending to customers.
- look up your customer eyeball to eyeball during interaction.
- dress smart and neat.
- keep a smiling face always.
- wear integrity all the time.
- always say “welcome” and “thank you’ before and after transactions respectively.
- attend to customers as quickly as possible.
- show empathy all the time to the bank customer.
- listen to and interact with the bank customer.
- Be professional in handling the bank customer.
- under promise but exceed expectations,etc.
Banking is adventurous, exciting and a long journey with plenty of fun.
Author: Okundaye Israel Osarenagharu.
Passion:
Writing.
Specialty:
Article, Poem, Quotes (Poetry), Motivation, etc.
Contacts:
+2349080639247.
Email:
iosarenagharu@yahoo.com.
Location:
Benin City, Nigeria.
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